Argentina, famous as the Latin American BPO heart throb for the year 2005, is known for its BPOs. BPO Outsourcing in Argentina boasts a large and talented pool of Spanish-speaking people. It is also the least expensive one in the world, thus playing the role of a key driver of growth in its BPO segment. After the devaluation of the peso, Argentina is now known as the least expensive market for an outsourcing voice-based agent providing customer care.
History of BPO Outsourcing in Argentina
BPO Outsourcing in Argentina comprises a very talented pool of well-educated and technically savvy resources always ready for work. During the initial boom of dot com, Argentina was home to nearly 65 percent of implementation and design work of most regional Internet startups. Unrestrained unemployment in the country during 2001 currency crash, proved to be a boon to the different outsourcing providers.
Although US companies were looking at Argentina for call center assistances in Spanish and English for the last few years, the multilingual options took off in 2004.
In the year 2005, outsourcing trends of Argentina forecast that the requirement for Spanish-speaking agents will climb up more day by day.
Highlights of BPO Outsourcing in Argentina
Since Argentina ranks as the country having the largest number of bilingual agents serving European and U.S. clients, economic growth is strong with emerging foreign direct investments (FDI). KPMG is one of the Business Process Outsourcing companies in Argentina that has a significant presence in the country with approximately 130 employees in Buenos Aires and 14 employees in Cordoba.
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