• Follow
   

BPOs- Highs & Lows

Submited by- ruchii.kumar on 03 Aug, 2011    Career

Rate It
  Avg. Rating (0/5)612 Reads
Be the first one to Like this post Like It (0)

Just last month, Sachin Kapur, 25, was on cloud nine. In four years, the Gurgaon-based KPO executive has landed three jobs, three promotions and impressive pay hikes. The graduate topper from the Delhi University just got promoted to a team leader. "Thirty people will report to me," he told his father on phone. He felt proud that he would be the main interface between his company and the US-based client.

A month later, that excitement is fading. He is behind schedule. Silly mistakes by one of his teammates have delayed the project delivery. Two of his experienced team members quit early July. Another vanished without notice. Their casual attitude just drives him crazy. His boss is worried, client a bit upset. His 12-hour workday is stretching to 14. Weekends no longer feel like weekends. He is doling out incentives like free movie tickets or extra dollars for those willing to work extra. "But it is like steering a ship where I am losing control," says Kapur.

Early success is fashionable and celebrated. CEO at 27; leading 300 at 30 hyper economic growth, talent shortage and a de-emphasis on experience (in emerging sectors) have resulted in quick promotions for bright young executives. The applause from employers, friends and media is instant.

But beneath that glitz and glamour lay a gloomy story. Early success is taking its toll on both employers and employees. Workplace stress and flare-ups are rising even as employers get lessons in crisis management. "Boomerang cases are high," says T Hari, HR head, Satyam Computers. He estimates that as high as 30-40 of fast-track promotions may not be working. Fortunately now, a slew of companies are paying more than lip service to handle the youngsters better.

Be the first one to Like this post Like It (0)

Share your views:

Sitagita Login
 
Post Comment

Share your thoughts Share your thoughts

POLL

What is your favorite salad?

What is your favorite salad?
 Chicken Salad1% | 1 votes
 Fruit Salad91% | 57 votes
 Caesar salad4% | 3 votes
 Egg Salad1% | 1 votes
Total Votes: 62
View all Polls

Most Active Members

sreevalli050 13 points
Joined: 19 Jun, 2013 13 points gained today
1.jpg
kanika 9 points
Delhi | India
Joined: 17 Jun, 2013 8 points gained today
Aaniya 110 points
Joined: 17 Jul, 2012 7 points gained today
1.jpg
Anushka584 7 points
Bangalore | India
Joined: 19 Jun, 2013 7 points gained today
rituraj115 7 points
India
Joined: 19 Jun, 2013 6 points gained today

Recent Activity on SitaGita

Aaniya likes an article
Censor Board has Suniel Shetty fumin...
(3 Hours ago) Gains 1 point
1.jpg
Anushka584 voted on a poll
What kind of socks do you like to we...
(4 Hours ago) Gains 1 point
1.jpg
Anushka584 voted on a poll
What is your favorite salad?
(4 Hours ago) Gains 1 point
1.jpg
Anushka584 voted on a poll
Do baked chips taste better than fri...
(4 Hours ago) Gains 1 point
1.jpg
Anushka584 voted on a poll
Should parents help kids with their ...
(4 Hours ago) Gains 1 point

Let's Connect @ sitagita

X

Sign up for our newsletter to get latest updates from the most vibrant Indian women community. Subscribe now to get started